Refund Policy

Last updated 11 November 2026

If Spinnet is not right for you, you can have your money back.

Within 14 days

Ask for a refund within 14 days of buying and you get the full amount back. You do not need to give a reason.

How to ask

Refunds are handled by our reseller, Paddle. Reply to your Paddle receipt email, use the link in it, or find your order at paddle.net. You can also email us at CONTACT_EMAIL with the address you bought with, and we will arrange it.

After 14 days

We may still refund you at our discretion, and you keep any rights you have under the Australian Consumer Law, for example if Spinnet has a major problem.

Your Activation Code

Activation happens on your Mac, so we cannot switch a code off remotely. After a refund, please stop using the code.